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Frequently
Asked
Questions

What is the OAK Network?

The OAK Network is a subscription-based energy optimisation platform, making it easy for you to reduce your consumption and save on costs.

What does The OAK Network do?

The OAK Network helps businesses gain a transparent understanding of their energy requirement through an online live dashboard whilst providing monthly insights detailing What / When/ How energy is used or misused in order for your business to reduce their costs.

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Who is OAK Network for?

OAK is for anyone who wants to gain a deep understanding and take control of their energy consumption, no matter if this is to reduce or to understand it. 

OAK is optimised for any type of SME (Small to medium enterprise/business). 

We currently have customers in the following industries: 

  • Hospitality 
  • Retail 
  • Manufacturing
  • Education

Our Dashboard will liberate you from the inaccuracies and guesswork that arise from estimated bills. Instead, you will know exactly what you consume and when, on a minute-to-minute basis.  

How do I join the OAK Network?

You can visit us on www.oak-network.com or send an email to hello@oak-network.com

OAK has an easy step-by-step onboarding process. Before you join the network, you just need to provide us with:

  • Basic business information
  • Copies of 3 months of electricity bills
  • Picture of your meter(s)

We’ll even arrange a call between you and an OAK representative to answer any questions you might have. 

After we’ve collected this basic information and signed you up to the network, we then install you with energy monitoring technology and carry out a site survey to ensure we collect the information required to optimise your business with the best recommendations possible. 

How is my data kept secured?

The data is collected through on-site devices which in turn are sent to our backend servers through secured File Transfer Protocols (FTP). Once the raw data reaches our Amazon Web Services (AWS) servers, it is passed through two levels of internal processing through scheduled jobs that are layered with encrypted authorization tokens. These jobs generate the actual data which we use in our application and store them in numerous segmented databases. With our microservice architecture, we are able to collate these segregated data from different databases and construct meaningful data points during runtime.

How do I install?

Within 30 days of joining the network, OAK sensors are installed by a licensed electrician. The installation itself is quick and easy, but it requires opening up your electrical panel and connecting sensors to the service mains. These wires are live, even with your main breaker switched off, and are thus very dangerous. Only a licensed electrician is qualified to work in these conditions. Our installation in most cases will also require a 5 min power cut.

If you have any questions feel free to email us  at  hello@oak-network.com

How does The OAK Network tech work?

Our sensors measure current and voltage every minute directly from your electricity fuse board. From this live data, it derives consumption patterns based on time of use, volume and business statistical data to deliver a long-term energy management service. 

 

Through this data we can identify in which aspects you can easily reduce your consumption to achieve savings, additionally, we can assess the health of your appliances, recommend clean tech or upgrades of appliances based on ROI… 

We will also alert you if: 

  • appliances are left on,  
  • if you have power cuts 
  • Load imbalance 

Interested in seeing a case study? Click here.(Coming soon!) 

Is the OAK Network compatible with solar generation and other clean tech?

Absolutely, our aim is to help you reduce and optimise your consumption and to combine that with microgeneration & storage for your business to achieve carbon neutrality. 

 

Green generation plays a big part in achieving that goal, our dashboard will recommend the most suitable clean tech to invest in based on your consumption data. OAK already has various solar & Net Zero consultant partners which will provide you with the most cost-effective solutions to generate your own energy.  

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