Backup and Data Retention Policy
Each of OAK Insights primary databases are replicated to read replicas which provide enhanced performance, durability and availability for database instances.
In case the primary database crashes then this read replica can be promoted as the primary database without any data loss.
Further, we take full backups of our primary databases daily, which enables us to roll back changes if any database were to become corrupted.
The retention period for those backups are 7 days. The contents of files are stored separately in a highly scalable and highly available object store.
All the backups are encrypted.
Changes to this Policy
We may update our Backup and Data Retention Policy from time to time. We will notify you of any changes by posting the new policy on this page.
You are advised to review this Backup and Data Retention Policy periodically for any changes. Changes to this Backup and Data Retention Policy are effective when they are posted on this page.
If we make any material changes to this Backup and Data Retention Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.